Help & FAQ

With Protein Package discounts you can get up to 15% off your order when purchasing more than ten products with us! The full breakdown of discount rates are below and can be found on product pages. When the criteria is met and you checkout, your discount will automatically be applied. If the code hasn't applied try: refreshing your page, changing device and web browser.

Pick and Mix Discount Rate

10 + Items

5% off each item

20 + Items

10% off each item

30 + Items

15% off each item

Yes, sure you can! You just won't get the Protein Package bulk buy discount. Orders under ten items are not gift wrapped free of charge, please contact us if you want to add gift wrap to a Protein Package under ten items.

All products available on the website can be added to your Protein Package. You can get more information such as nutritional values, ingredients and photos on product pages. Keep in mind that your unique discount will be applied at the checkout.

We source all our data directly from the manufacturer or the allocated distributor. We try our best to keep all information up to date, however, we are not responsible for any incorrect information provided on ingredients, allergens and nutritional values - this is due to regular product updates. We advise you seek information from the manufacturer if you suffer from any allergies. If you have any dietary requirements, you can use the filter menu to narrow results accordingly.

Using a discount or promotional code is easy:

  • Add the item(s) to your basket
  • View your basket and enter your discount code in the discount box
  • Hit “Apply” to apply the discount to your order

Please note: You can only use one discount code per order. You can't stack on top of the Protein Package discount.

Here is our current UK delivery rate table, all services are fully trackable. More information can be found on our delivery page.

Order Weight Courier Delivery Time** Price

0.0 kg - 2.0 kg

UK Mail / Hermes

2 - 3 Working Days

£2.99

0.0 kg - 2.0 kg

Royal Mail

2 - 3 Working Days

£4.99

0.0 kg - 2.0 kg

Royal Mail

Next Working Day (on orders placed before 11:30 am)

£7.89

0.0 kg - 10.0 kg

DPD*

Next Working Day (on orders placed before 11:30 am)

£6.99

2.0 kg - 5.0 kg

UK Mail / Hermes

2 - 3 Working Days

£4.99

5.0 kg - 10.0 kg

UK Mail / Hermes

2 - 3 Working Days

£5.99

10.0 kg - 15.0 kg

DPD*

Next Working Day (on orders placed before 11:30 am)

£8.69

* DPD / DPD Local provide an accurate hour delivery window and live driver tracking.

** Delivery timescales are estimated and not guaranteed, 93% of our shipments arrive on time.

Yes, we do ship internationally, here are the most popular delivery destination rates! The record distance travelled by a Protein Package is 16,500 km to Melbourne, Australia. Can you beat it? If no shipping methods are available for your location on the checkout page, please contact us to arrange it.

European Countries Prices from*

Albania

£15.50

Andorra

£15.50

Austria

£15.50

Belgium

£10.99

Bosnia and Herzegovina

£15.50

Bulgaria

£15.50

Croatia

£15.50

Cyprus

£15.50

Czech Republic

£15.50

Denmark

£15.20

Finland

£15.50

France

£11.64

Germany

£9.12

Gibraltar

£15.50

Greece

£15.20

Hungary

£15.50

Iceland

£15.50

Ireland

£8.99

Isle of Man

£15.50

Italy

£13.80

Jersey

£15.50

Latvia

£15.50

Luxembourg

£15.50

Malta

£15.50

Monaco

£15.50

Netherlands

£10.30

Norway

£15.50

Poland

£11.49

Portugal

£13.15

Romania

£15.50

Slovakia

£15.50

Slovenia

£15.50

Spain

£11.40

Sweden

£15.50

Switzerland

£15.50

Turkey

£15.50

Ukraine

£15.50

Other Countries Prices from*

Australia

£23.50

Argentina

£21.50

Brazil

£21.50

Canada

£21.50

China

£21.50

Egypt

£21.50

Hong Kong

£21.50

India

£21.50

Japan

£21.50

Mexico

£21.50

Morocco

£21.50

New Zealand

£23.50

Russia

£21.50

Saudi Arabia

£21.50

Singapore

£21.50

South Africa

£21.50

United States of America

£21.50

* Exact shipping costs are dependant on weight and calculated at the checkout.

They're for anyone who wants to increase daily protein intake for a wide variety of reasons. Please remember that our products should not be used to replace whole foods and are supplements.

You can track your order status via the link in your shipping confirmation email or on our delivery page. You might be able to edit your delivery preferences directly on the tracking page. If this option is not available then contact us, we can then inform the courier of any changes such as leaving your parcel in a safe place.

We process all returns via our Aftership returns centre. Please follow the instructions carefully. If you need further assistance please get in touch.