Help & FAQ

Help and Frequently Asked Questions Protein Package

With Protein Package discounts you can get up to 15% off your order when purchasing more than ten individual products with us. The full breakdown of discount rates are below and can also be found on all product pages. When the criteria is met and you checkout, your discount will automatically be applied. If the code hasn't applied try: refreshing the page and changing the device or web browser. Please contact us if you face any difficulties with our discount system.


10 + Items

5% off each item

20 + Items

10% off each item

30 + Items

15% off each item

All products on the website can be added to your basket. Individual items can obtain a Protein Package pick and mix discount, see all available items here. You can add multiple quantities of the same item to receive the discount, keep in mind that your unique discount will be applied at the checkout. Don't have time to mix and match? Full boxes of the same product are pre-discounted, you can not get the pick and mix discount on them, see our full boxes range here.

Yes, sure you can! You just won't get the Protein Package bulk pick and mix discount. Orders under ten items are not gift wrapped free of charge, please contact us if you want to add gift wrap to a Protein Package under ten items.

We source all our data directly from the manufacturer or the allocated distributor. We try our best to keep all information up to date, however, we are not responsible for any incorrect information provided on ingredients, allergens and nutritional values - this is due to regular product updates and changes. We advise you seek information from the manufacturer if you suffer from any allergies and check the packaging information before consumption. If you have any dietary requirements, you can use the filter menu to narrow results accordingly.

Using a discount or promotional code is easy:


  • Add the item(s) to your basket
  • View your basket and enter your discount code in the discount box
  • Hit “Apply” to apply the discount to your order


Please note: You can only use one discount code per order. You can't stack on top of Protein Package discounts. Pick and mix discounts will automatically apply.

We offer both standard and express delivery options which can arrive in just one working day. All UK shipping information can be found on our new and updated delivery page. As we ship fragile food items, products require high-quality protective packaging, this is the reason we are unable to offer free delivery like clothing companies for example.

Yeah, we do ship internationally! You can view our most popular destination rates at the bottom of our delivery page. The record distance travelled by a Protein Package is 16,500km to Melbourne, Australia. Can you beat it?


If no shipping methods are available for your location at the checkout, please contact us to arrange it.

They're for anyone who wants to eat healthier snacks, make better diet choices, increase daily intake of protein, reach your vitamin recommendations, reduce sugars or just because they taste great! Please remember that our products should not be used to replace whole foods and are mostly nutritional supplements and healthy snacks.


If you'd like to get some advice, please make use of our free talk to an expert service where you can chat to one of our friendly team members to get tailored advice and product recommendations.

You can easily track your parcels status via the link in your tracking email, from the order confirmation page or from your Protein Package account.

If you'd like to return an order or part of an order, please email us for further information. We accept all returns within 30 days.