* Provides an accurate delivery time window.
** Delivery time frames are estimated and not guaranteed on orders placed before midday, 93% of our shipments arrive on time.
If you are usually working Monday to Friday between 10 am and 5 pm; we recommend using your workplace shipping address. Evri (formerly Hermes), UK Mail and Royal Mail will attempt to deliver on Saturdays and Evri also deliver on Sundays. Delivery to a 'safe place' or to a neighbour is the courier's default option if you aren't available to accept the parcel. If you don't wish for your parcel to be left in a 'safe place' or with a neighbour, you must contact us or adjust this via your tracking page.
All deliveries can be fully tracked by following the link in your shipping confirmation email, please contact us if you have not received one. Delivery to a safe place or neighbour is regarded the same as hand delivery to you. If you do not want your parcel to be left in a safe place or with a neighbour please notify us before shipment. United Kingdom = Mainland UK. The following postcodes do not qualify as Mainland UK: IM, GY, JE, PO, TR, BT, IV, HS ZE, AB, KA, KW, PA, PH and BFPO (British Forces Post Office).
The available shipping methods for both UK and international orders will be calculated at the checkout page based on weight. If no shipping methods are available for your location please contact us.