Contact Us

Christmas & New Year 2026 - Customer Service Warning: All customer services, including social media, live chat, our phone lines and email accounts, will be completely closed from Christmas Eve at 11am until 9am January 2nd 2026, when usual service will resume. Please do not expect any replies or contact within this period, as we are closed for Christmas and the New Year. Emails over the Christmas closure period will all receive replies by 8pm on January 5th 2026 at the latest, and will be replied to in the order they came through. This message supersedes any other customer service timeframe stated on the website.

Have any questions about our products, need some expert advice or have a query about an order? We're here to help support you with anything you need. Feel free to message us using the form or use one of the alternative contact methods below.

EMAIL US

For the quickest support, our email inbox is open 24/7 and we aim to respond to all queries within 12 hours.

contact@proteinpackage.co.uk

CALL US

If you'd rather phone us, our lines are open 10:00am - 4:00pm GMT on weekdays (excluding bank holidays).

01746 762 436

message US

For quick queries and questions, our live chat is open every day 8:00am - 8:00pm GMT (excluding bank holidays).

Open live chat

visit US

For 2026, we now have a packed-out physical store where you're able to browse and purchase all your favourite healthy snacks and supplements from.

If you're local, once you reach the checkout, you'll also now get the option to click and collect your order completely free of charge!

Protein Package Limited,

Unit 6,

Building 15,

Stanmore Business Park,

Bridgnorth,

WV15 5HR,

United Kingdom.

Get directions

what3words: ///crumbles.cavalier.visitors

Weekdays: 8:00am - 8:00pm
Weekends: 10:00am - 4:00pm (may vary, contact us before travelling)
Bank holidays: Closed
Christmas & New Year: Closed from December 24th 2025 at 11am until 9am Janaury 2nd 2026.

PRESS AND MEDIA

If you have any marketing, press or media enquires (including blog guest posting proposals), please get in touch with us via email and direct them to our media team at media@proteinpackage.co.uk.

WHOLESALE

If you're a business looking to order in large bulk volumes and are interested in opening a wholesale trade account, please contact us at wholesale@proteinpackage.co.uk.