Christmas & New Year 2026 - Customer Service Warning: All customer services, including social media, live chat, our phone lines and email accounts, will be completely closed from Christmas Eve at 11am until 9am January 2nd 2026, when usual service will resume. Please do not expect any replies or contact within this period, as we are closed for Christmas and the New Year. Emails over the Christmas closure period will all receive replies by 8pm on January 5th 2026 at the latest, and will be replied to in the order they came through. This message supersedes any other customer service timeframe stated on the website.
Have any questions about our products, need some expert advice or have a query about an order? We're here to help support you with anything you need. Feel free to message us using the form or use one of the alternative contact methods below.