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Klarna Pay Later

1. ORDER

Select ‘Pay Later’ at the checkout. Enter a few details such as your name, email and address. No card information is required!

2. DELIVERY

Your Protein Package will be shipped out to you the same day (orders placed before 8pm) via the delivery method selected.

3. ENJOY

Dig into your order! Enjoy your protein bars, cookies, shakes and much more without needing to pay right now.

4. PAY LATER

At any time within 30 days, simply head onto Klarna.com or the Klarna App to complete payment. It's that simple. Smoooth!

1. ORDER

Select ‘Pay Later’ at the checkout. Enter a few details such as your name, email and address. No card information is required!

2. DELIVERY

Your Protein Package will be shipped out to you the same day (orders placed before 8pm) via the delivery method selected.

3. ENJOY

Dig into your order! Enjoy your protein bars, cookies, shakes and much more without needing to pay right now.

4. PAY

At any time within 30 days, simply head onto Klarna.com or the Klarna App to complete payment. It's that simple.

You can review your latest purchases and settle monthly statement at any time by logging in at Klarna or by downloading the Klarna app. As an alternative to Klarna, PayPal has just launched PayPal Credit that offers a similar service and will appear as a payment option at the checkout on qualifying purchases.  

 

  • Get 30 days to pay with zero interest and no extra fees when you pay on time.
  • Enjoy before paying.
  • Peace of mind with Klarna's Buyer Protection.
  • Simple, safe and secure.
  • Order it. Enjoy it. Pay for it. In that order.

 

About Klarna

 

It’s all about smoooth (yes, with 3 ooo’s). Klarna is Europe’s leading alternative payments provider which wants to revolutionise the payment experience for shoppers and merchants alike. Founded in Stockholm, Sweden, in 2005, the fintech unicorn gives online consumers the option to pay now, pay Later or over time – offering a trusted, frictionless and smoooth checkout experience.

 

With Klarna, customers only need to provide top-of-mind information to complete a purchase. At the core of Klarna’s services is Pay Later 30, which lets you try out items before you pay.

 

contact Klarna

 

Please follow the links below that direct you to Klarna's website for more information:

 

Click here for information regarding 30-Day Pay Later.
Click here for Klarna's Customer Service and help page.

 
Klarna's freephone number: 08081893333

HOW DOES PAY LATER WORK?

Once your order is confirmed, you'll receive an email with payment instructions within two days from Klarna. You'll then have 30 days to pay when you’re ready. Complete the payment online, at your convenience, at no extra cost. You can pay via credit or debit card at​ Klarna What happens if I cancel or return my order? As soon as Protein Package has accepted your cancellation/return, then Klarna will cancel the statement or refund your payment.

AM I ELIGIBLE FOR PAY LATER?

To use Pay Later you must be at least 18. Whilst this option is widely promoted, Pay Later is subject to your financial circumstances. When choosing Pay Later, our assessment will not affect your credit rating. Klarna is unique and generates offers based on numerous factors such as the order value, previous order history and item availability.

 

If you're 18 or over, you can improve your chances of being offered Pay Later by ensuring you provide your full name and accurate address details and shipping to your registered billing address. All orders are assessed individually. Just because you have had Pay Later before does not mean it will be offered for every order. Being denied once does also not mean Klarna will be denied on future orders.

 

Although Pay Later is widely promoted it is not always universally available. The Pay Later method is automatically generated by algorithms that are dependent upon numerous factors including the amount of the order, the online store, previous order history and item availability. Alternatively, you can complete your purchase by paying via credit/debit card or by using PayPal Credit at the checkout.

WHO IS KLARNA?

Yes, sure you can! You just won't get the Protein Package pick and mix discount.

WHAT HAPPENS IF I DON’T PAY FOR MY ORDER?

Payment is due 30 days after the item is shipped. To help you pay on time, we'll alert you two days before payment is due – you'll receive email reminders to pay and we’ll send you a text or letter too if very late. If you fail to pay Klarna for your order, your credit score could be affected and you will be charged a late payment fee if you fail to make payment after multiple reminders.

WHAT DO I NEED TO PROVIDE WHEN I MAKE A PURCHASE?

If you want to purchase with Klarna you need to provide your name, address and email address. For some orders, you may need to provide your mobile number or date of birth, too. All information will be sent to your email address, including payment reminders and links to your online statements. You must give us the correct details otherwise you will not receive the payment information.

CAN I PAY BEFORE THE DUE DATE?

Sure! You can pay for your order at any point after you receive the email from Klarna with the details of your payment.

HAVE YOU RECEIVED MY PAYMENT?

If you pay by card or PayPal, Protein Package will confirm your order right away. If paying by Klarna Pay Later, Klarna will send you a payment confirmation to the email address that you have used for your order. If you have made a payment but not received the payment confirmation, you can always check the status of your order and payments by logging in at Klarna​.

WILL A CREDIT SEARCH TAKE PLACE AGAINST ME?

Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna, but not visible to other lenders. Neither Klarna nor Protein Package runs credit searches against you that could impact your credit rating.

HOW DO ORDER RETURNS, REFUNDS AND CANCELLATIONS WORK?

Order Returns: Once Protein Package has received the return (partial or full) and you have received their confirmation of this, an updated statement will be sent to you by Klarna if you've made a partial return. With a full return, your statement will be closed.

 

Order Cancellations: As soon as the store has registered your cancellation or your return, the refund will be processed within 5 business days.

 

Order Returns: If you've paid for your Klarna statement with a card, the refund will be made back to the same card. If you have not paid the statement yet, then the refund will reduce the statement or cancel it completely.

I STILL HAVE QUESTIONS, WHO CAN I CONTACT?

Visit ​Klarna's Customer Services​ for a full list of FAQ’s, live chat support and telephone options. You can still contact us at Protein Package for more help if preferred.

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