Upon extensive search I was very fortunate to come across Protein Package selling Trek Power bars (my partner’s all-time favourite which were sadly discontinued) - made my first purchase and I have since been a returning customer. George has always been responsive and timely in answering questions and thoroughly following through order and delivery status and any other issues. I genuinely cannot recommend Protein Package enough!
1 of the items I ordered was wrong, I received the Quest Dipped cookie dough bars instead of the regular Quest cookie dough bars (understandable mistake they look very similar) and after I contacted them, they had a quick response and arrangement of replacement. They even threw in a free electrolyte shot! Very pleased with my initial order
I ordered 3 x 12 boxes, Chocolate peanut butter, double choc chunk and chocolate brownie. All taste great.
They keep you informed as to the status of your order and they turned up.when they were supposed to.
I use them at work for snacking instead of chocolate bars.
I have ordered a few times and they have not disappointed me yet.
Thanks
The website is easy to use and informative where it matters.
I've ordered a few times, the products are always as described and turn up quickly with good comms.
Would recommend :)
Thanks team. Loving the range and friendly fast service
Got an email quickly after placing my order that an item I had ordered was out of stock. I was offered a replacement, or to wait another week until more stock came in, and as an apology a free product would be sent too. I waited another week for the product I wanted and received a free pre workout in my order - impeccable service, cannot fault them for this and will continue to order in the future
Just bought from Protein Package for the first time, and will definitely be back.
Product details on the website were clear, and it was easy to order.
Stuff arrived promptly and in good condition.
Thank you.
The product is great value but the delivery is always late.
Please get this sorted. You would be then a 5 star company. Just a small let down unfortunately as it keeps happening.
Hello Philip,
Really appreciate your time on the phone after we got this review come through earlier today, totally understand the feedback on this.
As discussed unfortunately there has been a routing issue at the courier companies Tyseley depot which by chance happens to be yours which has caused a backlog of orders for the past couple of weeks that have to pass through there.
My apologies for this, we are told the courier is working to resolve these backlogs at your local depot urgently within the next week.
Many thanks,
George Greenhill
Both times I’ve shopped with you it’s been fast and amazing totally worth buying from you guys thanks
Great customer service, fast delivery! Highly recommend seller
The consignment arrived very well packaged, the items were excellent value, will be using this company in the future,
would highly recommend.
im so happy with my order and the free gift i was so worried about my allergies but you read my comment about no nuts and sent me a awesome gift
Im so happy will definitely order all my bars from here
good way to find the protein you like the taste of. Quick delivery and good price
Great, tasty garlic sauce with absolutely no sugar or fat - and it's vegan. I have it on everything!
Delivery speedy. Well packaged. Great choice of products. Would highly recommend.
I’m delighted with these protein drinks, I’ve loved every flavour I’ve tried. I have one every day & really enjoy them.