Fantastic selections of products and customer service is brilliant. Really quick to respond to emails and very helpful
Honestly cannot praise this company enough. I placed a rather big order wanting to pay with Klarna but accidentally selected my card instead. I emailed the company and they responded next day and were so helpful. George called me personally to discuss my options and changed my payment method with a few hours and refunded the original payment that was taken from my card. Thanks so much for your flexibility all! ☺️
I found PP while looking for my new favourite protein bars online (Snickers). I initially went to amazon as that is usually to go-to, but I've found more and more that the sellers on there buy low and sell high. PP offers the best price I've found, and they deliver quickly. Couldn't be happier.
I started using these drinks to help loose weight for my daughter's wedding and it worked had 1 for breakfast and lunch then proper meal in evening no exercise either. The taste of the drinks is amazing too don't taste any protein which I love I recommend so much going to continue using too
Item I ordered was out of stock but I was contacted very promptly and offered different flavor.
I made annorder for 4.5kg of optimum nutrition pp. I made an error with the address, it was immediately resolved and shipped. They added in an extra little snack freebie and nailed it with the choice! Super happy, great service, buying from them again.
I got an assortment of protein bars. I haven’t tried them all yet but my favourite so far is key lime pie. Really good texture and taste. Brilliant delivery. Will definitely order again from this company
Really nice to be able to try bars/snacks singly and not having to buy a huge boxful. The delivery was fast and extremely well packaged.
Great taste, easy to eat while cycling, great size bar so only need the one , will reorder, great price
It's so nice to deal with a company online that still has the ethos that the customer actually matters. I placed an order for a number of products and the communication regarding the order and delivery was spot on. There was a picking issue with one of the items but this was speedily corrected, and again the communication was superb. George obviously cares about what he does and about his customers too, and the overall experience far exceeded my expectations (based on previous experiences with larger companies offering the same or similar products).
It was an absolute pleasure doing business with George and I shall be using the services of Protein Package in the future as my default supplier.
If I could I would give a rating higher than the 5 stars.
Customers service is always reachable and their responses provide answers even if they’re away. Thank you so much! Love the products
But please get ghost hydration blue raspberry ;-) flavour too!!!
After my first dealing with protein package I can 100% say I will be a returning customer. Great products affordable prices but most importantly their customer service. In particular I'd like to express how Great George has been in dealing with my inquiry. The man is patient polite and super easy to engage with. Give this man a race as he certainly deserves it.
Great products and excellent service , even to Belgium!!
Very nice people as well
Great products and even greater customer service 😊 Will certainly be back! Thankyou x
Good inventory, nice website, a go to for Bang energy. Will be using royal mail delivery in future, evri is not a great courier unfortunately. George has been very helpful and friendly.
I ordered some products on Friday before Bank Hol Monday and paid extra for fast shipping. They didn't arrive by Wed so I called the number to see what was happening. George sent out the same product via overnight delivery and it arrived on Thursday. Not only did he actually care, but he acted and fixed the situation FAST. When the other package arrives, I'll send them back to him (for free). In the world of online shopping, it's rare to have a phone number. Its even more rate to get EXCEPTIONAL support and service to back it up. It's never about the problem, it's always how you handle it. And George is as good as it gets. I'm delighted.
I was amazed to get a personal response to a query I had from George. George was quick to respond, super helpful and super friendly. The site has a great range of protein products - including non soy based protein bars which is what I was looking for. Will use for my next order. Thanks George!
Friendly with good communication. George keeps in touch if there are any issues and explains everything. Goodselection of products, I mostly go for the harder to find energy drink imports. Best price I have seen so far.
Ordered for the first time last week, didn’t have the Warrior Protein Isolate that was originally ordered due to shopify issues but this was sorted really quickly via email. Warrior was swapped for Reflex that tastes much better anyway! 5* customer service will definitely be ordering again