Really nice to be able to try bars/snacks singly and not having to buy a huge boxful. The delivery was fast and extremely well packaged.
Great taste, easy to eat while cycling, great size bar so only need the one , will reorder, great price
It's so nice to deal with a company online that still has the ethos that the customer actually matters. I placed an order for a number of products and the communication regarding the order and delivery was spot on. There was a picking issue with one of the items but this was speedily corrected, and again the communication was superb. George obviously cares about what he does and about his customers too, and the overall experience far exceeded my expectations (based on previous experiences with larger companies offering the same or similar products).
It was an absolute pleasure doing business with George and I shall be using the services of Protein Package in the future as my default supplier.
If I could I would give a rating higher than the 5 stars.
Customers service is always reachable and their responses provide answers even if they’re away. Thank you so much! Love the products
But please get ghost hydration blue raspberry ;-) flavour too!!!
After my first dealing with protein package I can 100% say I will be a returning customer. Great products affordable prices but most importantly their customer service. In particular I'd like to express how Great George has been in dealing with my inquiry. The man is patient polite and super easy to engage with. Give this man a race as he certainly deserves it.
Great products and excellent service , even to Belgium!!
Very nice people as well
Great products and even greater customer service 😊 Will certainly be back! Thankyou x
Good inventory, nice website, a go to for Bang energy. Will be using royal mail delivery in future, evri is not a great courier unfortunately. George has been very helpful and friendly.
I ordered some products on Friday before Bank Hol Monday and paid extra for fast shipping. They didn't arrive by Wed so I called the number to see what was happening. George sent out the same product via overnight delivery and it arrived on Thursday. Not only did he actually care, but he acted and fixed the situation FAST. When the other package arrives, I'll send them back to him (for free). In the world of online shopping, it's rare to have a phone number. Its even more rate to get EXCEPTIONAL support and service to back it up. It's never about the problem, it's always how you handle it. And George is as good as it gets. I'm delighted.
I was amazed to get a personal response to a query I had from George. George was quick to respond, super helpful and super friendly. The site has a great range of protein products - including non soy based protein bars which is what I was looking for. Will use for my next order. Thanks George!
Friendly with good communication. George keeps in touch if there are any issues and explains everything. Goodselection of products, I mostly go for the harder to find energy drink imports. Best price I have seen so far.
Ordered for the first time last week, didn’t have the Warrior Protein Isolate that was originally ordered due to shopify issues but this was sorted really quickly via email. Warrior was swapped for Reflex that tastes much better anyway! 5* customer service will definitely be ordering again
Ordered some C4 energy drinks, there was an issue with the courier where the package was damaged in transit (no fault of PP at all), I contacted PP customer support and they sorted everything really quickly for me. Product arrived soon after, packaged really well. Prices are so good, cheapest I've found for the product I ordered which is a limited edition of C4 energy, so not super easy to find at good pricing. Will definitely be coming back for more.
After my last order of flapjacks got cancelled, the team was quick enough to contact me and offer me another option or refunds!!
I moved to the UK from the US and I was missing these cookies, which I take for breakfast, not every day, but when I am in a hurry, or as a treat breakfast, because the flavor is really good (specially the chocolate ones and the birthday cake flavors). This is the only store I found these cookies in the UK, and I am beyond happy!! Great service, fair prices and quick delivery.
Very helpful staff & affordable supplements of different varieties. Helps me with my protein goals.
I placed an online order last week with PP. There was a small hiccup due to the banking system no fault on PP side more my side. However once I emailed them, George was extremely responsive and reassuring. He explained all the issues and still on top of that we managed to rectify the problem and they had my parcel delivered to me on time. I am extremely grateful for the superb customer service, they made a long time customer out of me and would recommend them to anyone.
Can't fault Protein Package, I regularly order CBUM Thavage pre-workout, it always comes on time with no issues, and sometimes quicker than expected. Product is great and works as advertised. Would highly recommend the company!
Hello,
I emailed them about some things and they contacted me kindly and respectfuly. They are very nice to talk to and I would recommend buying from here!
First time trying this protein powder and absolutely love it, mixes really easy as a shake and taste delicious with overnight oats.
Great that there's 30g of protein per 2 scoops!
Delivery was very quick and packed well.
Didn't realise this company was literally around the corner from me, haha fantastic unit with everything you need A+